WHAT IS CoQIS? CoQIS is a secure, web-based application that provides users with ongoing access to current compliance data relating to hospitals.
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GOOD UPTAKE of CoQIS COHSASA’s improved web-based information system has been successfully introduced in five provinces and the private sector. Over the past six months COHSASA has been training selected hospitals to self-evaluate and capture data in the new system. Training has also been provided to managers, regional and head office personnel to use CoQIS as a management tool to monitor and evaluate progress in standard compliance levels across multiple facilities. Successful training programmes on the use of CoQIS have been implemented for health officials in the Free State, the Eastern Cape, North West Province, Limpopo, Medi-Clinic and the Cape Town City Council. Web-enabled access using protected passwords means that clients are able to log in to their secure information within seconds, avoiding the previous delays of posted paperbased reports. User passwords also control different permission levels to the data accessed in CoQIS. The system has the unique ability to allow personnel working in hospital departments to input their own compliance data, while providing ‘view only’ access to hospital managers and personnel at regional and provincial levels to monitor facility performance. |
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| With the mere click of a button, a number of reports can be generated to inform managers how their hospitals are progressing in different services. Query tools also provide immediate information on how well a facility is faring as far as meeting requirements for infection control, health and safety, patient rights and so on. | CoQIS is a powerful management, monitoring and evaluation tool that sustains and enhances quality improvement interventions |
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CoQIS is a powerful management, monitoring and evaluation tool that sustains and enhances quality improvement initiatives. In addition, through key performance indicators and triggers, it provides a managed work plan essential to achieving accreditation. It offers supervisors, policy makers and provincial authorities the ability to pinpoint obstacles and deficiencies hindering standard compliance, tools to prioritize interventions and the opportunity to eradicate obstacles made visible through using CoQIS as a monitoring and evaluation tool. A helpdesk call centre has been established at COHSASA to attend to queries about COQIS. (Telephone 021- 5314212 or email coqis@cohsasa.co.za). |
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EASTERN CAPE HEALTH LEADERS TRAIN on CoQIS TOP HEALTH officials in the Eastern Cape who will soon be accessing CoQIS were trained and tested on its use at the Pinelands headquarters of COHSASA recently. The three-day course enabled them to understand the principles on which CoQIS is built and its potential use in improving the performance of health care facilities in this province. The 13 participants were also taught how to use CoQIS to assist them in managing individual and groups of healthcare facilities. They used CoQIS to navigate through selected hospitals, obtain information on individual hospitals and use the system to solve problems. They examined CoQIS reports, used query tools to obtain information on groups of hospitals and solve associated problems.
EASTERN CAPE HEALTH OFFICIALS USE THEIR
HARD AT WORK: From left: Dr Litha Matiwane, |
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MEDI-CLINIC TRAINS on CoQIS COHSASA has been training Medi-Clinic personnel around the country on the new information system, CoQIS (Cohsasa Quality Information System). Training has been aimed at data capturers of individual hospitals, hospital managers, regional managers and national directors. This is a recent photograph of Medi-Clinic personnel from around Southern Africa who spent three days at Cohsasa head office training on CoQIS.
Back row: Anelle Pinard from Medforum, |
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MEDI-CLINIC MANAGERS TRAINED on COHSASA'S QUALITY INFORMATION SYSTEM CAPE TOWN – SENIOR Medi-Clinic personnel from all over South Africa and Namibia, including regional managers, hospital managers and head-office personnel have spent some days in the past month participating in training session workshops in order to familiarise themselves with Cohsasa’s new web-based Quality Information System (CoQIS). The training, in both theory and practical application of the web-based system, means that managers will now understand how to monitor compliance with standards and the In the Western Cape, the training took place over three days at Somerset West where 39 participants engaged with the new programme. Although some trainees found the process intense with a lot of information to assimilate, Jo Hofmeyr, Manager of Louis Leipoldt Hospital, said he could not wait to use the new system in his facility. Hofmeyr said CoQIS was a brilliant addition to the Cohsasa toolbox and that it would be a sound way to identify a problem in his hospital, accumulate details of the problem and why it had occurred and assist personnel to manage and improve the situation by monitoring performance indicators. Managers had flown down from as far as Walvis Bay in Namibia to attend the training session. The training forms part of the rollout of the CoQIS programme in 35 Medi-Clinic hospitals that have entered the Cohsasa quality improvement and accreditation programme.
Cohsasa's Chief Operations Manager, Jacqui Stewart,
Giving report-back on how they identified a deficiency |
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Click here for application package Click here for navigational model Click here for overview of service contract CoQIS enables management at all levels - in both the private and public sectors - to make informed decisions, respond to triggers demanding immediate action and bring about continuous quality improvements through the ongoing monitoring of performance indicators. Via your secure login provided by COHSASA you will have access to CoQIS which:
Return on investment in CoQIS
What are they saying about CoQIS? Cookie Faber, HR Services at Mohau Hospital:
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